First, check out this video from Dexter about trailer tire wear. Your axle has a 5-year warranty that can be used at/with any Dexter service center/dealer. Dexter does not typically cover the cost of new tires; they feel that it should be part of your normal maintenance check to monitor tire wear. If you feel your axle is bent or needs inspection, you can take your Vistabule to a local trailer shop/RV dealer to have them take a look and if necessary, they can request a warranty replacement. If you are local to us, we can process the warranty and replace the axle if necessary. In either case Dexter will want the following information:

  • the date you noticed the issue.
  • photos of the trailing arm tilt (or other axle issue) Typically low to the ground and in line with the wheel to show that the wheel is not perpendicular to the ground
  • axle serial number 9 digit number plus last three on the sticker
  • how many miles you have driven
  • last date and location axle was serviced
  • the name of the shop, a specific contact person, phone and email for the shop that you’ve been working with to perform the work